Frequently Asked Questions

Everything you need to know about ordering, shipping and using AliBarBar VAPE products in Australia.

Are your products legal in Australia?

AliBarBar sells vaping hardware (devices, pods, accessories). In Australia, nicotine vaping products require a valid prescription from a registered medical practitioner. Hardware and zero-nicotine products can be purchased by anyone 18 years or older. By ordering you confirm you are of legal age.

Do you ship to Australia?

Yes. We ship Australia-wide from our Australia Warehouse. See our Shipping Policy for timeframes and carriers.

How long does delivery take?

Most Australian orders are dispatched within 1–2 business days and delivered in 3–7 business days via Australia Post / eParcel. Tracking is emailed on dispatch.

How do I track my order?

Log into My Account or use the tracking link sent to your email. Need help? Contact support.

Are your products genuine?

Every AliBarBar device is sourced directly from authorised manufacturing and includes authentication. We do not sell clones or counterfeits.

What is your warranty?

Hardware carries a 90-day manufacturing warranty against defects. Faulty items are covered under our Refund Policy.

What is your return / refund policy?

Unopened items can be returned within 30 days under the Australian Consumer Law. See Refund Policy for full terms.

Do you offer wholesale / bulk?

Yes. We supply retailers and distributors worldwide with OEM/private-label options. Visit Wholesale or email vape070@gmail.com.

Which payment methods do you accept?

We accept Visa / Mastercard / bank transfer. All transactions are encrypted.

Still have a question?

Reach our team via the Contact page or email vape070@gmail.com.